Accepted Image Formats

When customizing a product on our website, you will have the option to upload images or photos (for most products). When uploading images, we support these formats: jpeg, gif, png, bmp, webp, svg, tiff, pdf, ai, ps, eps, ept, heic, jp2, mov, mp4, and psd. They must not exceed 25 MB.

What are transparent images and which formats support transparent backgrounds?

Transparent images are those that have areas or pixels that allow the background behind them to be seen instead of being covered with a solid color. This is useful for overlaying images on other graphic elements or backgrounds without a visible rectangular box around the image. As a practical example, if you want to customize a t-shirt with a round logo, you should upload an image that contains that logo and where the rest of the background is transparent, so that nothing else is printed on the t-shirt.

The file formats that support transparent backgrounds are mainly:

  • PNG: Supports pixel-by-pixel transparency, allowing completely transparent areas. It is the most recommended format for uploading images with transparency.
  • GIF: Supports a single color as transparent, useful for images with simple transparent areas.

It is important to note that although these formats support transparency, a specific image in those formats will not necessarily have transparent areas. The image creator may choose not to include transparent areas, so the image will appear with a solid background or be completely opaque. The ability to support transparency does not guarantee that all images in those formats will use it. When creating a design for a product, if you want it to have transparent areas, make sure you are using a file that supports those transparent areas, and also, that the image actually has those transparent areas and is not all opaque.

Extended explanation of the accepted image types

Here is a brief explanation of the characteristics of each mentioned image file type:

  1. JPEG (Joint Photographic Experts Group):
    • Compressed format.
    • Suitable for photographs and images with color gradients.
    • Does not support transparency.
  2. GIF (Graphics Interchange Format):
    • Compressed format.
    • Supports transparency (only one color can be transparent).
  3. PNG (Portable Network Graphics):
    • Lossless compressed format.
    • Supports transparency (pixel-by-pixel).
    • Ideal for web graphics and images with transparent areas.
  4. BMP (Bitmap):
    • Uncompressed format.
    • Can have a large file size.
    • Does not support transparency.
  5. WebP:
    • Image format developed by Google.
    • Offers efficient compression and support for transparency.
    • Primarily used for web images.
  6. SVG (Scalable Vector Graphics):
    • Vector image format based on XML.
    • Scalable without loss of quality.
    • Does not support transparency directly in the image.
  7. TIFF (Tagged Image File Format):
    • Flexible and high-quality image format.
    • Supports multiple layers and alpha channels for transparency.
    • Used in high-quality image printing and manipulation.
  8. PDF (Portable Document Format):
    • Portable document format that can contain images.
    • Can include images with transparency and vector graphics.
  9. AI (Adobe Illustrator Artwork):
    • Adobe Illustrator file format.
    • Supports vector graphics and can include transparency.
  10. PS (PostScript):
    • Adobe PostScript file format.
    • Mainly used for vector graphics and text.
  11. EPS (Encapsulated PostScript):
    • Adobe file format.
    • Allows including vector graphics with transparency.
  12. EPT (Encapsulated PostScript Template):
    • EPS variant used as a template.
  13. HEIC (High Efficiency Image Coding):
    • High-efficiency image format developed by Apple.
    • Can include transparency.
  14. JP2 (JPEG 2000):
    • Evolution of the JPEG format with improved compression.
    • Supports transparency.
  15. MOV (QuickTime Movie):
    • Container format for video and audio developed by Apple.
    • Can contain image sequences.
  16. MP4 (MPEG-4 Part 14):
    • Standard multimedia container format.
    • Can include video, audio, and images.
  17. PSD (Adobe Photoshop Document):
    • Native Adobe Photoshop format.
    • Supports multiple layers, alpha channels, and transparency.